CloudWave Achieves Best Practice Rating for OpSus Live

Marlborough, MA– 26 April 2017   CloudWave announced today that OpSus Live, cloud-based managed Infrastructure as a Service for healthcare, has achieved the “Best Practice” rating after successfully completing the MEDITECH Infrastructure and Supporting IT Process Audit with Securance Consulting.


The objective of the assessment is to review the operational effectiveness of the management and administration of the OpSus Cloud environment against defined standards to rate the security, integrity, and availability of the MEDITECH production computing environment. 


“We are pleased to achieve Securance Consulting’s Best Practice rating again this year.  As a provider of cloud services for hospitals, we are constantly striving to improve our services, processes, and controls to provide the highest level of performance and reliability to our customers.  We understand how important IT services are to the delivery of patient care.  Most of our team has worked in healthcare IT for their entire career.  Working with Securance Consulting on an annual basis gives us the opportunity to have an expert evaluation of our cloud services, and validates that we have the controls and processes in place to deliver the highest quality service possible. CloudWave is dedicated to helping MEDITECH hospitals achieve Operational Sustainability.” states Mark Middleton, VP of Cloud Services at CloudWave.


CloudWave received a 5-star, “Best Practice” rating in Securance Consulting’s 2016-2017 Statement of Opinion, resulting from their annual audit.  This opinion-based rating is based on Securance’s detailed assessment, their IT risk management expertise, and defined standards.  CloudWave consistently met and exceeded standards for all 32 assessed components, which include compliance, data center controls, service level agreements, system management, security, staff qualifications, policies, and process management.


In addition to maintaining a Best Practice rating for MEDITECH Infrastructure and Supporting IT Processes, the OpSus Cloud continues to maintain SSAE 16 SOC 1 Type II attestation. CloudWave’s integration of ITIL (IT Infrastructure Library) IT Service Management Practices provides a framework for continuous improvement, consistent governance, and change management. 


CloudWave’s OpSus Live service offers a complete, managed solution for healthcare organizations, including the design, provisioning, operations, and maintenance of each customer environment at the systems level.